It has been an exciting week for iPhone and iPad users! With the launch announcement of the iPhone 4S and iOS 5, it’s important to understand what this means for your business. Remember our recommendation to hold off on the Lion update when it came out in July? Well, we have the same cautionary advice for iOS 5, as there’s going to be a number of compatibility issues that need to be addressed by the ...Read More »

If it hasn’t happened yet, know that at some point, you’ll have an old computer sitting around your house or office that you just can’t find a use for anymore. You know who can though? Apple. In fact, for every used computer you send to them for recycling, you’ll get a gift card in return. Through their online service, the Apple Recycling Program, you can get an estimate for the value of your old Mac (or ...Read More »

Attention iMac owners: if you purchased your computer between May 2011 and July 2011, there seems to be a problem with the 1TB Seagate hard drives. The affected iMacs may fail under certain conditions, which means the computer could be rendered useless and all data may be lost. Here are all the highlights: The units affected are the iMac 21.5-inch and 27-inch; purchased between May 2011 and July 2011 1TB Seagate Hard Drive Good news: Apple’s hard drive replacement service is valid until July ...Read More »

As you are probably aware from all the news, the next release of Mac OS X Lion (10.7) is about to hit “store shelves” any day now.  But, as always, there are a lot of changes and therefore a lot of testing and compatibility issues that have to be ironed out by other software and hardware manufacturers.  In order to ensure that your productivity is not interrupted, we strongly encourage avoiding the Lion upgrade until you can ensure that your ...Read More »

Last year I tested the iPhone 3G, hated it, and returned it after two weeks.  After being a BlackBerry user for 2 years, there were too many things I had to give up if I wanted to make the move to the iPhone, and I just wasn’t going to do it.  Here we are 11 months, one hardware version and one software version later, with the iPhone 3GS, and the iPhone 3.0 software update, and I finally feel like Apple ...Read More »

With the impending release of Snow Leopard this Friday (August 28th), a lot of folks have been asking us if they can or should upgrade.  As usual, our answer is "it depends". Its New As with all software, if its version number ends in a "0", in this case 10.6.0, we recommend you wait.  This is not an "Apple-ism", this is true of all software.  Computer environments are so complex these days that it's simply not possible for the developers to test ...Read More »

Before unloading your old computers (mobile phones, iPods, etc.), there are several things to consider. Security should be your biggest concern in the current paperless, everything-is-online, digital age. It is quite simple to find data on old hard drives and really kind of scary to think about the personal and/or business information you might be throwing away. If you're a business owner, consider the computers used by your accounting and HR departments or managers. Simply deleting these sensitive files (bookkeeping ...Read More »

Dymo Printer Power Supply Recall We know that many of you have Dymo Label Printers.  Dymo has announced a recall of power supplies for some of their units for safety reasons.  This recall, which you can read about here, is for LabelWriter 400, 400 Turbo, Twin Turbo, Duo, and Desktop Mailing Solution Printers.  Please note that this does not affect all power supplies for these printers, only some of them.  If you have trouble verifying whether your power supply is affected, ...Read More »

MacWorld 2009 For the second time, Rob will be teaching at the MacWorld Conference and Expo on Wednesday, January 7, 2009, at the Moscone Center in San Francisco, CA. He will be co-teaching the class with his Friend and colleague, Steve Leebove of MacRescue, LLC. The class will be focusing on the roadblocks IT professionals often encounter when trying to support systems remotely, and will focus on real-world examples combining several different technologies to achieve secure, reliable remote access. ...Read More »

Introduction When the 3G iPhone was announced, I was enthusiastic but skeptical.  I was disappointed by the first iPhone for many reasons, not the least of which was the poor data speed due to AT&T's EDGE network limitations.  Once the lines got shorter, I finally picked one up and used it instead of my Blackberry 8830.  After two weeks I was thoroughly dissatisfied with the iPhone and returned it. Since we’ve had so many questions ...Read More »