Attention iMac owners: if you purchased your computer between May 2011 and July 2011, there seems to be a problem with the 1TB Seagate hard drives. The affected iMacs may fail under certain conditions, which means the computer could be rendered useless and all data may be lost.
Here are all the highlights:
- The units affected are the iMac 21.5-inch and 27-inch; purchased between May 2011 and July 2011
- 1TB Seagate Hard Drive
- Good news: Apple’s hard drive replacement service is valid until July 2012, even if your original warranty has expired and you don’t have AppleCare
If there is any chance your iMac could be at risk, please take a moment to double-check by entering your Mac’s serial number on http://www.apple.com/support/imac-harddrive/.
If you do have an affected hard drive, Apple recommends making an appointment with them for a hard drive replacement as soon as possible. In the interim, make sure your backup system is working each and every day. It’s also very important to ensure you have a complete backup of your files before having your iMac serviced because Apple will be replacing your drive and you want to be absolutely sure you can restore your data when you get back to your office! Creating a Time Machine backup is the easiest way to achieve this and all you will need is: 1) 1TB external USB or FireWire hard drive (preferably one with no existing data on it), and 2) an available USB or FireWire port on your iMac.
