Reviews

All around great service, support and expertise.

We’re very proud of the relationships we’ve built over the last 20+ years. We’ve got clients that followed Rob from his first job in the IT industry and are still actively working with us today, more than 20 years later. With clients in many different industries, we’ve had the pleasure, and the privilege, of being exposed to some incredible brands, dedicated social advocacy teams, and just all-around amazing people.

We’d love to tell you all about them. But with social engineering on the rise, we think it’s best to put their security and privacy above all else. For that reason, we’ve chosen to rely on the anonymous reviews folks have been kind enough to leave about our team and our services on our company profile with the Apple Consultant’s Network website.

If you’re wondering if we’re the right fit for each other, check them out. If you’d like more detail, get in touch with us, and we’re sure we can put you in touch with a referral that lines up with your needs.

And if you’re an existing client who would be kind enough to let the world know how we helped you, you can leave us a referral as well!

GM
GM
02 May 2025
I had the pleasure of working with Second Son to help consolidate email platforms across two organizations, and I couldn’t be more impressed with the results. From start to finish, Second Son demonstrated an exceptional level of expertise, professionalism, and commitment to making the transition as seamless as possible. Rob and Alex took the time to fully understand our needs and tailored the approach to fit our unique requirements. They not only provided clear guidance but also worked closely with our teams, ensuring that the migration was executed smoothly and efficiently with minimal disruption. Their ability to handle complex technical details while maintaining a clear focus on the bigger picture was invaluable. One of the most impressive aspects was their proactive communication. They kept us informed every step of the way, addressing any concerns promptly and offering alternative solutions when needed. I highly recommend Rob and his team for your IT related needs!
Ops Manager
Ops Manager
14 April 2025
Working with the Second Son team has been smooth and seamless. During a recent domain change, we’ve had little to no login issues, and the feedback from our team has been *nothing but praise*. Huge thanks to all of you for being such solid partners. Your clear communication, proactive problem-solving, and consistency made this move easy—and genuinely enjoyable. Even when you had a last minute team member emergency; you held it together and made it happen. We truly appreciate your support and are thrilled to have you working with us. We're excited for the next projects.
Mark Hall
Mark Hall
15 Mar 2024
Second Son has been vital to the success of the first project we have involved them in. They were a great fit to what we need and have now been working with them on multiple projects. We have worked with different consultants and managed services company but none have catered/cared more. Their technical expertise, professionalism and work ethic is second to none which has contributed immensely to the efficiency and effectivity of the tasks and projects in general. Leveraging their vast experience, productivity is increased tremendously, expanding to a better infrastructure that allows exponential growth and opens an array of potential to provide more stable Technology tools for better customer support.
David R
David R
03 Nov 2023
I've been using Second Son Consulting since 2003 for all of my company's IT needs. Rob and his team have handled everything from building our networks at multiple locations to enhancing our network and endpoint security, as well as managing our MAC and iOS products. I highly recommend Second Son Consulting.
EO
EO
06 Oct 2023
We initially engaged with Second Son as support for a specific deployment project. This project required several new processes to be developed in our JAMF system. Second Son's associate worked closely with our Mac Systems Admin and developed an entirely new imaging system and in the process of building it, solved an MDM issue we had been plagued with for years. He scripting knowledge improved our patching process as well. The project was a huge success in the end and advanced our Edit Bays. Later we had a tech from Second Son fill in gap after 2 techs left the company. His presence here was invaluable almost immediately. He jumped in to some of the more troublesome issues we have been plagued with and then when a new issue arose impacting all of our Mac community, he worked with us and our parent company to help diagnose the root cause. I cannot recommend Second Son enough for other outstanding support and knowledge.
Bungie jumper
Bungie jumper
25 Sep 2023
Rob and his staff are professional, well-informed, and bound-and-determined to finish the job with the best results. They'll show up on the premises, they'll get the job done remotely, whatever it takes. For what more could you ask?
P. Ho
P. Ho
14 Sep 2023
Every single team member at Second Son is remarkably skillful, reliable, responsive, AND kind. They have a well-run system in place for overseeing technology and triaging personnel for problem-solving. Second Son's outstanding work ethic and customer service makes them ideal partners - and rare gems in the field.
Wendy M.
Wendy M.
14 Sep 2023
I've worked with the Second Son team for some years now. Rob and the whole team are exceptional and I've been so grateful to have them in our corner! The have been the masterminds of our planning and executing numerous upgrades, relocations and new tech projects, all the while providing great day to day support...
Lil Ting
Lil Ting
23 Jun 2023
I've never seen a company work so fast and efficiently. I would highly recommend their services to anyone. The communication between me and any person at Second Son is flawless, and my requests get done in such a timely manner. You don't need to look for any other companies, I would hire Second Son for any needs...
Mario F.
Mario F.
25 May 2023
We have had the pleasure of working with Second Son Consulting for almost 15 years. They are professional, extremely bright, trustworthy and always there when we need them. They have always be available when we needed them and have saved us a tremendous amount of time and money by keeping us ahead of potential problems. I would highly recommend them.